Help

Support

We're here to help. Email support@potentl.app and we'll respond within 1–2 business days.

Account access

Trouble signing in, resetting your password, or updating your email? Use the "Forgot password" link on the sign-in page, or email support with the address on your account.

Technical issues

App errors, sync problems with connected wearables, or something behaving unexpectedly? Include the device, browser, and a short description of what you were doing so we can reproduce it.

Billing & subscriptions

Manage your subscription, update payment methods, or cancel from your account settings and the customer billing portal. See our Refund & Cancellation Policy for details. For billing errors or duplicate charges, email support@potentl.app before filing a payment dispute so we can investigate.

Privacy requests

To request access, export, correction, or deletion of your personal data, visit the Privacy Request page or email privacy@potentl.app.

General help

Questions about how POTENTL works, feature requests, or feedback — we'd love to hear from you at support@potentl.app.

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